sobat777 Platform Privacy Notice
This page describes what we collect when you use sobat777 and how we keep that data protected. We operate an online entertainment platform serving players across supported jurisdictions where local law permits our service. When you open an account, deposit funds, place bets on football markets such as Liga 1 and Piala AFF, play slot games like Aviator and Sweet Bonanza, or use live-dealer tables, we process personal information to verify your identity, manage your account, and prevent fraud.
We take data security seriously. Our commitment is to be transparent about what information we collect, how long we retain it, and who has access to it. This notice sets out those details in plain language so you understand your rights and our obligations.
What we collect and why
We collect your email address, full name, date of birth, and phone number when you register. These details are mandatory for account verification and compliance with anti-money-laundering regulations. We also ask for government-issued identification—passport, national ID, or driver's license—and a recent utility bill or bank statement to confirm your residential address. This process, known as Know Your Customer (KYC) verification, is a legal requirement in every jurisdiction where sobat777 operates.
When you make a deposit through DANA, e-wallet, mobile banking, local payment, online payment, or direct bank transfer via e-wallet, mobile banking, local payment, or online payment, we record the transaction amount, date, and payment method. We do not store your payment credentials—those are handled securely by the payment provider. We also log your IP address, device type, and approximate location (at country or city level, such as Jakarta or Surabaya) to detect unusual account activity and prevent fraud.
During gameplay, we track which games you play, how long you play, and your wagering patterns. This data helps us identify technical issues, maintain game fairness, and comply with regional gaming regulations. We do not sell this information to third parties.
How we use your data
We use your personal information for five main purposes. First, to verify your identity and prevent fraud—we cross-check your documents against public databases and flag inconsistencies for manual review. Second, to process your deposits and withdrawals; your banking information is shared only with our payment processors and never stored on our servers. Third, to comply with anti-money-laundering and tax reporting obligations; we may be required by law to disclose account details to financial authorities in your jurisdiction or ours.
Fourth, we use gameplay data to improve our platform—we analyze which games are popular, how often players engage, and during which hours (for instance, around Idul Fitri or Idul Adha) traffic peaks. This helps us schedule maintenance and tournament events. Fifth, we communicate with you about account security, payment issues, and promotional offers—but only if you have opted in to marketing emails.
Third-party processors and your rights
We engage third-party processors to manage payments, verify identity, and detect fraud. These partners operate under written data-protection agreements and are prohibited from using your information for their own purposes. Our servers may physically sit outside your country; your data is encrypted in transit and at rest regardless of server location.
You have the right to request a copy of the personal data we hold about you, to correct inaccuracies, and to request deletion of your account and associated data (subject to our legal obligation to retain records for seven years for tax and compliance purposes). We also honour cookie preferences—you can disable non-essential tracking cookies through your browser settings, though this may affect platform functionality.
Key takeaways
- We collect identity documents and payment information only for verification and legal compliance.
- Your banking credentials are never stored by sobat777; payment providers handle them securely.
- We share data with third-party processors under strict confidentiality agreements.
- You can request access, correction, or deletion of your personal data.
Contact and jurisdiction
If you have questions about this privacy notice, wish to exercise your data rights, or need to report a data breach, contact our compliance team via the support form on sobat777. We aim to respond to data-access requests within 14 days and to investigate complaints within 30 days. Our data-protection obligations are governed by the laws of the jurisdiction in which sobat777 is licensed; your local data-protection laws may also apply. In the event of a conflict, the more protective standard applies to you.
This notice was last updated in 2025. We may update it if our data practices change; material changes will be notified to you via your registered email address.